What does this mean?
Better Products, Better Knowledge, Better Service, Guaranteed.
Cal Air has met Carrier’s rigid criteria and close scrutiny for the quality of its products, knowledge and service. You can count on:
Some of the quietest, most energy efficient, environmentally-sound products from the world leader in home comfort technology and innovation.
Certified installers and technicians who have passed a comprehensive set of core and specialty exams to ensure their technical competency. In addition being qualifies to service other brands, they receive ongoing training specific to Carrier technology and products.
A technical team that also strictly adheres to Carrier installation and service procedures and uses factory recommended replacement parts whenever possible to ensure your system performs as promised.
Sales representatives who have attended Carrier University, a structured training program for learning how to better identify and recommend appropriate home comfort solutions.
A professional heating and cooling dealer who actively solicits and responds to customer feedback to maintain an exemplary satisfaction score in Carrier’s proprietary customer satisfaction program.
A company that is certified by the Environmental Protection Agency for proper refrigerant handling.
A company the abides by a long list of sound business practices, such as maintaining all required local licenses, having appropriate insurance and liability coverage and fulfilling warranty obligations in a timely manner.
CARRIER is so confident the you will be comfortable – not only with your Carrier cooling & heating products, but with CAL AIR a carrier Factory Authorized Dealer – that they back it up in writing with 110% satisfaction guarantee. If, for any reason, you are dissatisfied with your Carrier equipment within one year of the installation date, CAL AIR will correct the problem or remove the equipment and refund your purchase price. Ask CAL AIR for a copy of the guarantee for details and limitations.